We used the findings from this review to engage 85 senior leaders to identify which sustainability topics were most important to them, using the SASB materiality map and GRI as a guide.
Further insights were gained through interviews with customers, peers and the investment community (rating agencies, analysts and institutional investors) to understand their perspectives and priorities. We then distilled the internal and external insights into a sub-set of material issues, plotted these onto a matrix (see below) and used them to help define our roadmap.